Trends such as increased number of digital channels for subscribers’ communication, the expansion of AR capacity, the spread of voice assistants, chatbots and online gaming are shaping new conditions for the development of the telecom market. Seeing the telecom operator as a single point of entry into the digital environment, consumers expect its services and products to meet their most diverse needs and the quality of the customer experience to constantly grow. Hence, operators’ former service-based business models with a focus on product portfolio are working less effectively. Success in improving the customer experience defines the operator’s competitiveness.
Bercut’s approach is to provide operators with the technology framework for implementing a winning market strategy that responds to the main global trends: revenue diversification and service convergence.
Bercut remained in the shadow of Tele2 for a long time. The technological solutions delivered by the company to Tele2 have drastically changed the performance of that telecom giant. Making payments by a smartphone, retaining a mobile number after switch to another operator and selling unused traffic — all those services have been successfully implemented, also due to Bercut involvement as a BSS partner.

On September 25th, 2019, Tele2 and Bercut, the provider of Business Support Systems, announced the launch of a one-of-a-kind product Market based on the IN@Voice billing system. It is the first and the only online platform where subscribers can buy and sell minutes and gigabytes.

Bercut has worked with Tacom LLC for more than 17 years, the inception of the partnership dating back to 2006, when the operator still used the Beeline trademark. The vendor proved to be an experienced and reliable partner with a high level of expertise. Bercut solutions have shown to be stable, scalable, and business-oriented.

Yet another successful project has been carried out by Bercut for Mobile Telecom-Service LLC, a mobile network operator in Kazakhstan serving millions of subscribers. With the new “Profit together” service based on Bercut platforms, subscribers can get group discounts on monthly fee. The service is one-of-a-kind in the Republic of Kazakhstan.

Businesses often wonder how to increase the volume and quality of their services, how to generate maximum end-user demand, how to integrate with partners to provide services and yet optimize the time and resources required to launch them.