Mobile Number Portability

The system for transferring subscriber numbers from one operator to another

Allows to organize the transition of subscribers between operators preserving the number they are used to and complying with territorial legislation.

Key benefits

The Mobile Number Portability system gives the subscriber freedom to choose a telecom operator retaining his/her mobile phone number. MNP manages the process of number porting, provides call routing, and also allows to return "departed numbers" and subscribers arrears.  

  • ability to cancel number portability (or erroneous portability)
  • search and change the time of number porting
  • porting numbers of the state customer
  • overtaking arrears
  • online monitoring of the status of applications throughout the entire length of the porting process
  • keeping the subscriber informed

Business value


growth of subscriber base due to easy entrance of new subscribers


with the legislation

churn rate

possible reduction of subscriber churn with timely response to the subscriber's intent to change the operator


automating the process of data verification during number porting


cost optimization due to return of telephone number capacity

How it works?

  1.  A customer contacts the telecom operator to which he plans to switch - the recipient operator.
  2. An employee of the telecom operator creates subscriber data in the billing system, from where the transfer of the client's number will be initiated. Through the Web-MNP interface the employee transmits customer data to the Central Database of Ported Numbers (CDBPN);
  3. The donor operator - the former telecom operator serving the customer - receives an application for number portability from the CDBPN. Information about all applications is available in the web interface of the MNP system. The donor operator checks the client's data, verifies if there are any outstanding bills and other conditions, then sends the result of the check to the CDBPN.
  4. The recipient operator receives a response from the donor operator through the CDBDP. Then, depending on the result, it activates a new subscriber or refuses the porting.
  5. The recipient operator informs the client about the result.

All basic number porting actions are performed in the MNP interface.


CSP initiating number return

There are cases of erroneous porting. In this case, an employee of the telecom operator initiating the return of the number, creates the data of the subscriber, whose number must be returned, in the billing system. Next, the system redirects the employee to the MNP web interface, where (s)he performs the basic actions to return the number.

Any client can contact the operator for porting the number: an individual, a legal entity or a state organization.

Usage scenarios

Success stories
Market by Tele2
2.5 M subscribers per month
internet traffic volume over 1 PB
> 50 M minutes and 400 K SMS were put up for sale
> 1 M lots
On September 25th, 2019, Tele2 and Bercut, the provider of Business Support Systems, announced the launch of a one-of-a-kind product Market based on the IN@Voice billing system. It is the first and the only online platform where subscribers can buy and sell minutes and gigabytes.
27 December 2022
Bercut helps Tele2 create new products under other rules

Bercut remained in the shadow of Tele2 for a long time. The technological solutions delivered by the company to Tele2 have drastically changed the performance of that telecom giant. Making payments by a smartphone, retaining a mobile number after switch to another operator and selling unused traffic — all those services have been successfully implemented, also due to Bercut involvement as a BSS partner.

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