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IN@Voice Convergent Billing System, Solution for Telecom Business Expansion

Daniil Fedotov, Product Manager at the Russian software developer Bercut, a technology partner to companies in digital transformation for over 28 years, spoke about the features and importance of the IN@Voice convergent billing system in creating operators’ competitive digital products and ecosystems.

02 April 2024

IN@Voice Convergent Billing System, Solution for Telecom Business Expansion

21 March 2024

Better CX: Technological Approaches to Influence Customer Experience in the Next Few Years

21 March 2024

Streamline: What Technologies Help Telecom Companies and Aggregators Quickly Launch MVNOs

11 March 2022

New functionality without bugs – a case of billing for a mobile operator

In this article, Bercut, a software developer for telecom business development, will analyze innovative cases of 5G monetization in the B2C market, discuss what changes operators must anticipate when implementing such scenarios, and share experience on how to implement some of them now. Read more

Customization is an essential feature in a modern BSS solution, according to Bercut, a digitization and telecom business development partner.
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Trends such as increased number of digital channels for subscribers’ communication, the expansion of AR capacity, the spread of voice assistants, chatbots and online gaming are shaping new conditions for the development of the telecom market. Seeing the telecom operator as a single point of entry into the digital environment, consumers expect its services and products to meet their most diverse needs and the quality of the customer experience to constantly grow. Hence, operators’ former service-based business models with a focus on product portfolio are working less effectively. Success in improving the customer experience defines the operator’s competitiveness.
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Bercut’s approach is to provide operators with the technology framework for implementing a winning market strategy that responds to the main global trends: revenue diversification and service convergence. Read more

In November, HIP Bercut platform received the CNews Awards 2022 in the special category “ Ecosystem Building Product of the Year”. In his acceptance speech, Bercut CEO Andrey Bogdanov noted the strategic importance of platform products for the future of digitization. Let’s find out how exactly IT platforms can be helpful to businesses and what digitization trends will be the most important in the Russian market in 2023. Read more

Despite the fact that integration projects are always associated with certain risks and challenges, a modern company can hardly avoid them, as business development and the company’s competitiveness in the market depend on it. However, business software developer Bercut claims that the process can be more manageable and predictable if you approach it smartly at the planning stage. Read more

Bercut remained in the shadow of Tele2 for a long time. The technological solutions delivered by the company to Tele2 have drastically changed the performance of that telecom giant. Making payments by a smartphone, retaining a mobile number after switch to another operator and selling unused traffic — all those services have been successfully implemented, also due to Bercut involvement as a BSS partner. Read more

Reputable research agencies, such as Gartner, forecast the stable growth of the low-code development technologies market, emphasizing changes in the paradigm and ongoing cost optimization efforts. There are many events taking place today where companies share their experience in implementing short-term cases. At one of such events we spoke about the nature of the hybrid approach and its advantages over the standard low-code development.

Artem Ukhlov

product manager

According to KPMG research, "8 out of 10 C-level executives identify customer focus as the organization's top priority and a top digital strategy focus."

Kokshenina Elena

Business Analyst

Managing customer experience (CX) is a key driver of subscriber loyalty and revenue growth. As the Gartner research shows, 32% of respondents say that enhancing CX is a crucial point of digital transformation. Read more

Billing systems enable calculating subscription fees and issuing bills to each subscriber, storing comprehensive tariff data and history of subscriber’s actions, and supporting mutual settlements with other service providers. Read more

Company Blog

IN@Voice Convergent Billing System, Solution for Telecom Business Expansion

Better CX: Technological Approaches to Influence Customer Experience in the Next Few Years

Streamline: What Technologies Help Telecom Companies and Aggregators Quickly Launch MVNOs

New functionality without bugs – a case of billing for a mobile operator

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