Partners have a tool to submit requests about identified issues to Bercut and have them resolved in a timely manner
- Emergency Assistance Service
- Advanced Emergency Assistance Service
- Regular Help Service
- Updating contractor’s software
- Third-party software upgrades
- Repair and replacement of faulty Equipment
- Technological audit
- On-site technical support
Bercut helps Tele2 create new products under other rules
Bercut remained in the shadow of Tele2 for a long time. The technological solutions delivered by the company to Tele2 have drastically changed the performance of that telecom giant. Making payments by a smartphone, retaining a mobile number after switch to another operator and selling unused traffic — all those services have been successfully implemented, also due to Bercut involvement as a BSS partner.
Bercut helps SberMobile to expand the range of services
Bercut has installed a new version of the Service Catalog into the Production Env of SberMobile, which is part of Sberbank ecosystem. The full-featured solution allows this cutting edge virtual operator to reduce the time-to-market for new services.
Bercut has reached a new level of software quality
The company is celebrating its 25th anniversary with a technological achievement, providing Tele2 with an absolutely error-free implementation of a major release of the IN@Voice billing system. The success was a consistent result of an inclusive approach and work in partnership.