Better CX: Technological Approaches to Influence Customer Experience in the Next Few Years
Modern digital companies, regardless of the segment, face high competition in the market. This forces them to join the battle for customers’ focus in the information space, find new tools to influence potential customers, effectively interact with the existing customer base to establish long-term relationships with the consumers.
HIP Bercut Named Digital Ecosystem Development Tool of the Year
Bercut received the LOW-CODE AND INTEGRATION PLATFORM — DIGITAL ECOSYSTEM DEVELOPMENT TOOL OF THE YEAR award at the XXII CNews Awards 2022 Ceremony on November 1, 2022. Bercut got the prestigious award for the Hybrid Integration Platform product and the Hypothesis Lab case implemented for Rostelecom using the aforementioned solution.
The Hybrid Integration Platform can Reduce Time-to-market and Development Costs
Business, irrespective of economic sectors, is rapidly embracing digital transformation. To stay competitive, keep and increase profits in a complex and dynamically developing market, companies make use of modern development approaches and tools. One of such tools was the focus of the CNews interview with Ivan Ryl, Product Marketing Department Manager at the Russian IT developer and business digitalization partner Bercut.
Reputable research agencies, such as Gartner, forecast the stable growth of the low-code development technologies market, emphasizing changes in the paradigm and ongoing cost optimization efforts. There are many events taking place today where companies share their experience in implementing short-term cases. At one of such events we spoke about the nature of the hybrid approach and its advantages over the standard low-code development.
On September 25th, 2019, Tele2 and Bercut, the provider of Business Support Systems, announced the launch of a one-of-a-kind product Market based on the IN@Voice billing system. It is the first and the only online platform where subscribers can buy and sell minutes and gigabytes.
Technological trends 2021. The role and prospects of telecom operators
Every year, Gartner, a global research and advisory firm, predicts major trends in the IT market for the coming years. Bercut closely monitors technology forecasts. The way that some of the trends have emerged in 2021, as announced at the Gartner IT Symposium/Xpo 2020 online conference, allows us to rethink the role and opportunities of telecom operators and service providers in the future.
Bercut participates in the meetup "Automated Quality Control of the Code and Development Processes"
On September 30, 2021, Roman Vorobyov, Software Production and Services Support department manager at Bercut, took part in the meetup "Automated Quality Control of the Code and Development Processes".
Security of banking services is becoming more and more relevant. To reduce fraud risks and protect customer privacy, banks not only need to modernize their security systems but also have up-to-date data on customer behavior.
To adequately assess borrowers’ reliability and automatically take decisions on their applications, banks and microcredit organizations use data-based scoring. Part of this data comes from partners, for example, mobile network operators.
Yet another successful project has been carried out by Bercut for Mobile Telecom-Service LLC, a mobile network operator in Kazakhstan serving millions of subscribers. With the new “Profit together” service based on Bercut platforms, subscribers can get group discounts on monthly fee. The service is one-of-a-kind in the Republic of Kazakhstan.
The history of a 21-year partnership between Bercut and a communication service provider operating in 4 regions of the Russian Federation.