Bercut

Security of banking services is becoming more and more relevant. To reduce fraud risks and protect customer privacy, banks not only need to modernize their security systems but also have up-to-date data on customer behavior. Mobile network operators have part of the data at their disposal, and banks can subscribe to receive information on the status of a subscriber’s cellphone number. This will help the bank to timely contact the customer and take protective measures if, for instance, the number has been changed or lost. To implement such product, Bercut offers the Bank Notification system.

Tasks

THE BANK RECEIVES TIMELY DATA ON CHANGES IN THE STATUS OF A SUBSCRIBER’S CELLPHONE NUMBER

Solutions

The system ensures a secure connection between the bank and the operator and displays subscriber statuses in the interface. This enables banks to promptly receive trustworthy information about all changes on the customer’s part, including the following:

change of the number used for notification;
changes in customer’s registration details;
call forwarding set by a customer;
contract termination by a customer;
change of a customer’s number;
contract re-execution by a customer;
change from one mobile network operator to another via MNP.

The Bank Notification system provides information in several ways:

A hybrid online/offline mode: The system keeps an event log according to the MSISDN list, while a partner bank calls API once in N seconds and collects the whole log of events that have happened since the previous request.
Online notification upon the occurrence of a certain event in the billing (real-time push requests). Notifications are generated on the operator side and sent to a partner bank. This is necessary to instantly inform the bank of events that may result in fraud aimed at customers.
Offline notifications: A partner bank triggers a request to the operator to receive information about the events related to certain MSISDNs that occurred during a certain period of time.

Products

HIP BERCUT

The Hybrid Integration Platform is the basis for integrations, creating products and automating business processes

Result

The operator diversifies their business by creating new products for their partners, and develops Big Data.
The bank gets an opportunity to create a financial picture of a customer, thereby ensuring security and providing attractive offers for customers.
Customers receive personalized and well-timed offers.

Tasks

Solutions

Products

HIP BERCUT

Result

Contact us